We make it a point NOT to get sucked into spending our hard-earned dollars on these extended warranties. We know quite well they are pushed for good reason. They make good money for the one's pushing them. Most of the time whatever you've purchased has a warranty attached for a year or two anyhow.
We bought a Hyundai because it has a 10 year warranty, the best out there for cars. No extra extended warranty needed. Who knows if we'll even have the car that long?
But now we've run into something a bit different. It involves our Air Conditioning.
When we moved into our new house over two years ago, we knew the brand new heating and cooling system was guaranteed for 2 years labor and five years parts. So we said no to the extended warranty. My husband's co-workers said an AC unit should last without troubles for 10-15 years. None of them seemed to have any problems. Since we don't use our AC heavy like many we know we thought we'd forgo forking over the extra money.
Well that turned out to be a mistake. This is one of those times we're finding out when it's good to get the extended warranty. Who knew?
We asked around and was told it's a gamble. You may be fine, you may not be and at about $800 for an extended warranty we figured we'd take our chances.
Last weekend the AC started making a grumbling grinding noise when it was put on. A few times it sounded so bad we didn't think it was going to kick in. So we started running it and then shutting it off to rest inbetween times. We even went two nights with no AC after cooling the house down as best we could waiting to call Monday morning. Why does everything happen on the weekend?
Since it was time for the annual maintenance I called for an appointment first thing Monday morning and told them the problem. They said they couldn't clean it if there was a problem, but would have to do a diagnostic test first which would cost us $74 just to come out.
Well he came out and said the module in the fan motor is bad and he's going to have to order a new motor since they don't carry this particular part in the warehouse. Great! And since we're still under warranty for parts the part will be free but the labor will be $221. So now we're out $295 before the yearly maintenance.
He advised we get the extended warranty which covers labor and parts for 10 years. He said it would also cover the diagnostic check that was $74. So had we gotten the extended warranty last year when they came out for a cleaning advising us to, we wouldn't be spending this $295 right now.
The extended warranty will be $731. So now with the $295 charge just for today we'll be behind $1,026 on a brand new AC. To me this is sort of like the government circumvented our taxes. We think we're good and then we get nichol and dimed to death. We feel like we have no choice but to buy this extended warranty. I hate that!
Two of my neighbors, one just this week also had problems with his AC which made me think this is all a set up. His AC problem was worse than ours. He said yesterday his was going to be about $700 for the labor. So now if they get the extended warranty it's going to cost them double really because of the cost of this fix.
Funny how we lived in the frigid cold north with a heating system in three different homes with no problems. Two of the homes we lived in for over 10 years. We never had to do anything. In all my years of living up North I only knew of one person who lost their heat due to a system just dying out. Already down here in two years we're the third couple in my small circle of friends I know who had AC problems.
Does anyone else have any extended warranty stories they'd like to share?